Copper Beech Technology Services provided services
for our 100th customer.
"It took us 1.5 years to get to this milestone, but we hope
to hit 200 much sooner as our customers provide us with more referrals.
Most of our customers have come through referrals and it's nice
to know that our they like our services so much that they will
pass our name around." said Steve. In June 2004, Roger Ouellete
of Methuen, MA was having some problems with his scanner and a
few other things.
Steve Cote was dispatched to assist and got Roger working in short
order. Roger received a Gift Certificate to The Village Inn of
Dracut and has a working PC too!
Spyware, what is Spyware!
Recently I wrote a brief column about computer viruses. While out on service calls this week I came across a customer that could no longer access the Internet. The family had a shared computer with broadband access to the Internet, but when they opened Internet Explorer nothing happened. Their kids were also disappointed because they could no longer Instant Message with their friends ...More>>
SMS celebrates new internet access in school
Methuen's St. Monica's School has been working over the past year to expand
their use of technology. The biggest hurdle was they needed someone to help
plan and direct the process. Now after almost a year and a large volunteer
effort by several parents and local companies, the school is seeing the advantages
that technology can bring to the classroom....More>>
Kids on the Internet, how do you protect them?
A few of years ago, I set up the computer used by my oldest son
to have Internet access. I was concerned as to how to best
protect him from inappropriate content and knew that I couldn’t
be looking over his shoulder all the time.
I settled on Norton Internet Security by Symantec and haven’t
regretted it since. This package includes many functions,
Personal Firewall, Antivirus, Intrusion Detection and Parental
Controls. The install is fairly simple considering the included
content, with wizards to walk you through each step...More>>
What the heck is a Firewall?
A while ago I received an e-mail from a reader asking about
Firewalls. At the time there were many things happening and I
never got to respond. If you are looking to protect your
computer from all the different types of attacks, I have
suggested in the past that you take a 3-step approach...More>>
The Shock of it all
I recently had a service call where the person’s computer was not
functioning at all. It turned out to be a pretty short call because
as soon as we turned it on we could smell burning insulation.
There had been a thunderstorm and lightning had struck nearby
and fried his computer. It was an older machine and I
recommended that he replace the machine rather than try to
Protecting against computer viruses!
As more and more people get computers and hook into the
Internet, there is an increased exposure to computer viruses. In
2003 alone there were thousands of new viruses that were created.
The damage caused by these viruses adds up into the billions of
Buying a new computer
I have been helping a lot of people with older computers
that have had problems recently and have often
recommended that they buy new computers. There are so
many choices that I thought this would be a good time to
talk about buyin g a new computer...More>>
What’s a Home Network good for?
A network is a group of computers that are interconnected.
These computers can share resources between them such as
printers and storage space. The biggest network is the
Internet itself, which is made up of interconnected
computers around the world. Companies have realized the
benefits of computer networks for years and the technology
has become less expensive so now it can be done in the
home for a very reasonable price...More>>
Is Bill Gates really giving away money??
People get them every day and wonder if it’s real. Since they
don’t know what to do they send it on and hope that it’s
true. What is it? E-Mail Hoaxes! P.T Barnum is known for
saying there’s a sucker born every minute, and some of
these messages are hoping to cash in on that theory...More>>
This Bagle might be toasting a PC near you?
The most recent variations of the Bagle worm family appear to
be based on code similar to the Bagle.af variation. This family
of viruses are mass-mailing worms that vary in length. It has its
own built -in email program so that it can spread mail to people
in your address book and you would never know. They use
various subject lines and attached files to spread via e-mail.
They also attempt to spread via shared network files...More>>