Copper Beech Technology Services has had the pleasure
of serving many Residential and Small Business customers. Technology
changes fast and many people need to have someone to turn to when
things go wrong or you want to change the way things are done and
improve them. Call us, we can help you too!
Here are a few comments from some of our customers.
|Steve Cote of Copper
Beech TEchnology Services offers incredible service. He
always calls back quickly and follows up in a timely manner.
These things set him apart, but it doesn't
stop there. Steve is always professional, but in addition,
I have found him to be very patient, kind and respectful.
He speaks to me so that I understand him, that is very important
I so value and appreciate his service,
that I do not hesitate to call him and refer him to anyone.
Decorating with Nancy
|I have used Copper
Beech technologies for the past 7 years. Steve and his staff
have always been professional, quick, and efficient when
servicing my computers. Their knowledge and expertise shows
every time I need them. They have a great way of explaining
complicated computer terms in an understandable manner. When
Steve or his staff is waiting for something to load on one
computer, he is checking the other computers in my office to
make sure they have the latest updates and are working at peak
Boutin Appraisals, Inc.
| I have known
Mr. Steve Cote professionally for over 6 years and have been
using his services for that time. He is prompt, courteous and
very knowledgeable. Mr. Cote was instrumental in installing our
12-computer network and was our liaison working with data
migration to a new software company. Over the years he has
responded to crashes, viruses and upgrades, all with swift,
professional service. He has recovered data from damaged hard
drives on several occasions and has helped us avoid many other
types of computer damage.
Steve has set us up with off site backup, which is vital in the
event of loss due to fire, theft or cyber corruption. He has
integrated our diagnostic instrumentation into a seamless
Steve is quick to answer calls and can frequently solve problems
over the phone. He is very honest and has done work on our
computers in my home. I give Steve Cote and Copper Beech
Technology my highest recommendation for their service,
professionalism, sales, installation and general reliability.
Thank you for the job well done, on my computer, I am a computer
dummy and when something goes wrong, you want someone who knows
the business, and you want someone to come as quick as they
can.. Steve at copper Beach fixed my computer and got me up and
running again so my business could stay on track. Thank You
Again Steve for a job well done. I would definitely call you
Thank you, and have a sweet day, Jane at Singleton's KItchen
"Quality is never an accident, Its the result of intention,
effort and skill"
Technology Services has enabled my work and time load to
be extremely quick and efficient. Being a self-employed person,
means time is everything. This company has given me the time
and opportunity I needed to quickly and professionally get
my business "booming" at a rapid rate. I am more
than thoroughly overjoyed with their professionalism as well
as support in any areas. I would recommend this company highly
over the other competitors out there. Thanks CBTS!!!" Donna
I can't thank you enough for the trouble you have gone through
to to link my laptop and business computers. I know I'm also a
lot of trouble on the phone, but I really appreciate the time
and effort you give me when I'm confused! You really care to
make sure that everything is running smoothly... I appreciate
doing business with you and will recommend you to everyone I
Steve the Cook Catering Services / the Parker House Grille
|"Steve made buying a
laptop cpu very easy for me. I am not knowledgeable about cpu's
and he asked me what I am going to be doing with the cpu and
then knew exactly what was right for me, and actually kept me
well under my budget! I have had the cpu for 6 months now and
couldn't be happier!"
Good Luck Steve!
Boston Partners Financial Group LLC
|Steve (Copper Beech
Tech.) is my go to Computer Guy. What ever I need, he has been
there with the knowledge and know how to get the work done.
Whether it's getting me a new computer for a great price or
helping me install a back-up program. Steve is always there when
there's a computer problem to be fixed. Laura Scott Cinderella's
Cinderella's Dust-Worthy Cleaning
Beech Technology Services has allowed me to make contacts
quicker and easier for College. I have received immediate
responses from inquiries I have made to various Universities
and Colleges throughout the world.
It has also helped me a great deal
with obtaining necessary information for my High School
work quickly and easily. The support and staff are wonderful.
I am very thankful for my family in choosing such a professional
and outstanding company." Vanessa Palmisano, Class
2004 Central Catholic High School.
|Jake's computer was
giving him several problems and he didn't know where to turn.
One of his employees told him about Copper Beech Technology
Services and the work done for another person. Jake contacted
us and a Geek was onsite the next day. After some cleanup
the problem was found & fixed using the System Restore
function of Windows XP.
Jake was back up and running within an hour and has called us back for
other issues since. According to Jake CBTS was very prompt and he was completely
satisfied with the service provided. He has since used us for services
at home as well as the office and recommended us to others. - Jakon Development
- Dracut, MA
|Jerry was in a bind.
His previous technician changed professions and no longer
provided technical support services. He was referred to Copper
Beech Technology Services and called us up with a problem.
Our Geek was onsite same day and his problems were resolved
in 30 minutes. Jerry was "thrilled with the service
and would use you again." - Jerry White - Lawrence,
|Copper Beech Technology
was referred to Norse Environmental Services. They had relocated
their office to new space and there was a problem with the
network wiring. They had no network connectivity for two
weeks waiting for a friend to come in and give them a hand.
A Geek was dispatched, found and corrected the wiring problem
and got their network going again. We have had several encore
appointments with them since that time to help with PC upgrades,
backup solutions, repairs and new equipment installation.
- Steve Eriksen, Norse Environmental Services, Tyngsboro,
|Jim called us in a
panic! His Internet connection was dead and he had no access
to E-Mail. Jim gets many business referrals via E-Mail and
needs to respond quickly so this was bad news for him. He
contacted Copper Beech Technology Services and a Geek was
onsite within an hour. The Geek checked for equipment issues
and found things were fine. He then contacted Verizon DSL
to determine if there were any outages in the area and found
The problem was identified as corrupted files in Windows. The files were
reinstalled from the Verizon software CD and Jim was up and running within
a couple of hours. Jim was "satisfied with the turnaround time" to
get a Geek onsite and has already recommended our services to a couple
of other people. Jim Andrews - Andrews Limousine Service - Dracut, MA
|Theresa found out
about Copper Beech Technology Services by reading our columns
in the Dispatch News. She called up with problems accessing
the Internet and not getting e-mail. The kids were unhappy
as well since they could not instant message with their friends!
A Geek was dispatched to their home and after an hour everything was fixed.
The problem turned out to be spyware related and our Geek spent some time
to show Theresa how to scan and remove Spyware in the future. They also
reviewed best practices for virus prevention. Theresa feels that our Geek
was "very professional and highly recommends this service." "The
service is very convenient and much easier than bringing the PC to someone." -
Theresa Batton - Dracut, MA
|Tricia found out about
our services through the Dispatch News. She had problems
getting e-mail and accessing the Internet so she gave us
a call. "I called on Tuesday and Steve was here on Wednesday,
working with my schedule". "I was completely satisfied
with the work done, the time it took and the professionalism
of the technician. I would recommend his services to other
people". Tricia's problem turned out to be virus and
Spyware related, we were onsite for almost two hours but
when we left the problems were gone and she was back to work
in no time. - Tricia Ryan - Dracut, MA